FAQ
Most frequent questions and answers
Production & Delivery
Our minimum order quantity (MOQ) is 1000 pcs.
We strongly recommend that our esteemed customers adhere to our minimum order quantities to mitigate associated setup costs. However, we do accommodate smaller orders upon request and strive to fulfill our customers’ specific needs. If you are interested in placing an order for a sample, we kindly request that you reach out to our dedicated product specialists. They will be delighted to assist you in this regard and provide further guidance.
Our current production time typically ranges from 15 to 30 working days, depending on factors such as packaging type, order size, and seasonality. Please note that the more complex and intricate the custom process, the longer the production time might be.
Boxes ship flat.All boxes will be packaged in five-layer logistics turnover packaging boxes.
We collaborate with many logistics providers, and our goods can be shipped to most countries and regions around the world.
Tracking information is provided as soon as it becomes available for all orders.
Fees & services
You can obtain a free quote by clicking on “Contact Us” or by reaching out to us via email or WhatsApp.
Our CAD engineers will provide size specific dieline template for your project when we have an order confirmation from our clients.
You need to provide a design draft, including specifications such as quantity, dimensions, and process requirements. After that, you will receive a free quote from us.
You can order samples by filling out the quote form on our website. Alternatively, you can send your requirements via email, and one of our sales representatives will get in touch with you. A 50% cost fee will be charged for the samples, and shipping costs will be borne by you. The exact cost will be determined based on the actual packaging box structure and sampling process.
Materials & Printing
Adj Gift Box sources a wide range of substrates for our customers to find the best match for their Adj Gift Box Packaging and Printing. Depending on the unique specifications, our coated SBS board,Coated paper,vaccum metalized paper,Specialty paper and card paper are widely used substrates for most applications.
Surface Finishes & Other Additional Options
From high gloss and soft touch matte, to foil stamping, embossing, debossing, Spot UV, clear coating, window patching, we offer extensive range of finishing options ensuring your Custom Boxes will standout in the retail competition. Find out more about our finishing services here.
There are several add-on options and coating techniques that you can opt for. The add-on options include,
Laminations
Spot UV
Aqueous Coating
Foilings (Gold, Silver, Pearl etc.)
Cut out windows with or without PVC sheet
Strings (inserted, non-inserted). Its types include jute, several colours (like black, white etc.), black lock, black elastic etc.